A Virtual Assistant for Contractors
LET’S GET TO WORK
I help emerging home service industry professionals scale with proven systems, processes, and support that opens doors to profitability and freedom.
With tried-and-true frameworks and ongoing assistance, I’m here to get you set up for success so you can get back to focusing on what matters.
I do what I do best, so you can do the same.
WHAT I DO
If you’re constantly working in your business, you’re not working on your business.
You should be at the helm, steering the vision of your brand. I focus on giving you more of your most valuable resource: time.
I’m here to free up your time and energy so you can turn those big ideas into reality. Whether you need a strategic partner for collaboration, support setting up your systems and processes, or an assistant for handling ongoing tasks, I’m here to help you every step of the way.
I offer support in the following areas:
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Repairs
Is your business's to-do list a mile long? I will knock out those tasks with professionalism and quickness.
-Existing software isn't working properly
-Unknown charges on your account
-Reach out to clients and vendors to get results and help move projects forward
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Maintenance
Do you put in a full day of work in the field and a second shift once you get back to the office? I will manage your day-to-day tasks to keep your customers happy and your business running smoothly.
-Client communication including scheduling services
-Invoicing, pipeline management, job costing
-Bookkeeping
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Installation
Have great ideas but no time to implement them? I will provide project management services to make that dream a reality.
-Software implementation
-Standard operating procedure creation
-Price book setup
Hi, I’m Heather, the Owner and Operator of The Office Gal.
As a home service professional, your focus is on delivering top-quality services to your clients. However, managing customer inquiries, scheduling appointments, and keeping the CRM, accounting records, and KPI reports up-to-date takes time away from your core business activities.
That's where I come in. I provide elite business and customer service management services to home service pros. My services include stellar customer engagement, careful appointment scheduling and invoicing services, and ground-floor process driven systematization and automation to make your business run like a well oiled machine.
I excel in providing comprehensive business management solutions that save time, increase profits, and focus your goals to gain real traction in your business. I am committed to delivering exceptional service, innovative technology, and unparalleled support to your clients, helping you achieve your business goals and maximize your potential.